Send us your device from anywhere. We'll quote it, fix it once you approve the price, and ship it right back to you.
Message us in the chat or give us a call. We'll get you in our system and give you a ticket number.
Get my ticket # โWrap your device well so it's protected, and put your ticket number inside the box.
Send it to our Bellevue address below with the carrier of your choice.
See the address โOnce it arrives we'll contact you with a quote. Approve the price and we'll fix it and send it home.
Already know what's wrong? We can give you a quote before you ship. Ask in the chat.
SHIP TO
EdTech RepairsTick these off as you go.
Yes. If you know what the issue is, we can give you a quote before you send it. Otherwise we'll quote it once it arrives, and nothing gets fixed until you approve the price.
Once your device is delivered, we'll process it and contact you with the quote. Send us your tracking number in the chat and we'll keep an eye out for it.
Once it's fixed, we ship it back to you in the same package we received it in. Another reason to pack it well!
Yes, mail-in repairs get the same warranty as every other repair: 8 months on aftermarket parts and 60 days on original (OEM) parts, covering manufacturing defects in the parts we install.
Tell us what's wrong and we'll get you set up. It only takes a minute.
Questions about a repair? Send us a message and we usually reply in minutes.